AI Glossary
AI Memory
What is AI Memory?
The ability of an AI system to retain information from previous conversations or sessions and use it in future interactions. Without explicit memory, LLMs treat every conversation as fresh. Persistent memory — built via external storage, summarisation, or retrieval — allows AI assistants to personalise responses and maintain context across sessions.
Example in practice
A customer success manager whose AI assistant remembers a client's previously stated preferences and references them in a new follow-up draft is benefiting from AI memory — the system has retained and applied context from past interactions.